Free + freemium
Free Customer Support tools
12 customer support products on MintedSaaS you can try without paying — fully free and freemium tiers. Checked daily for reachability.
Delighted
Lightweight NPS, CSAT, and CES survey tool from Qualtrics.
Freshdesk
Cloud helpdesk with multichannel ticketing from Freshworks.
Google Forms
Free survey and form tool inside Google Workspace.
HubSpot Service Hub
Customer service tooling built on the HubSpot CRM.
Jira Service Management
IT and internal service desk from Atlassian.
Jotform
Drag-and-drop form builder for surveys and workflows.
Slab
Modern knowledge base with strong search and structure.
SurveyMonkey
Long-running survey platform with templates and analytics.
Typeform
Conversational form and survey builder loved for its UX.
Zoho Desk
Helpdesk software in the Zoho ecosystem with omnichannel support.