Vanilla Forums
Community forum platform for customer engagement.
Category
Customer Support
40 listings · Best Customer Support · All categories
Subcategories
Khoros
Enterprise community and social customer support platform.
Circle
Community platform for creators and customer communities.
Discourse
Open-source forum software widely used for community support.
AskNicely
NPS and customer feedback platform for frontline teams.
Wootric (InMoment)
NPS and CSAT product feedback, now part of InMoment.
Delighted
Lightweight NPS, CSAT, and CES survey tool from Qualtrics.
Qualtrics
Enterprise experience management and survey platform.
Jotform
Drag-and-drop form builder for surveys and workflows.
Google Forms
Free survey and form tool inside Google Workspace.
SurveyMonkey
Long-running survey platform with templates and analytics.
Typeform
Conversational form and survey builder loved for its UX.
Ultimate (Zendesk AI)
Customer support AI automation, now part of Zendesk.
Forethought
AI agent for support automation and triage.
Ada
AI-powered customer service automation platform.
Stonly
Interactive guides and decision trees for self-service support.
Bloomfire
Knowledge sharing platform for distributed teams.
Slab
Modern knowledge base with strong search and structure.
Guru
Wiki-style knowledge base surfaced to agents in their workflow.
HelpJuice
Knowledge base software focused on customer self-service.