Delighted
Lightweight NPS, CSAT, and CES survey tool from Qualtrics.
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New listings, ordered by popularity then publication date. 632 listings in the directory.
Lightweight NPS, CSAT, and CES survey tool from Qualtrics.
Enterprise experience management and survey platform.
Drag-and-drop form builder for surveys and workflows.
Free survey and form tool inside Google Workspace.
Long-running survey platform with templates and analytics.
Conversational form and survey builder loved for its UX.
Customer support AI automation, now part of Zendesk.
AI agent for support automation and triage.
AI-powered customer service automation platform.
Interactive guides and decision trees for self-service support.
Knowledge sharing platform for distributed teams.
Modern knowledge base with strong search and structure.
Wiki-style knowledge base surfaced to agents in their workflow.
Knowledge base software focused on customer self-service.
Self-service knowledge base and documentation platform.
Modern, API-first customer support tool for technical teams.
Customer service module of the Salesforce platform.
Enterprise IT service management and workflow platform.
IT and internal service desk from Atlassian.
Helpdesk software in the Zoho ecosystem with omnichannel support.
Helpdesk built for ecommerce brands on Shopify and similar.
CRM-style customer service platform owned by Meta.
Shared inbox that combines email, chat, and SMS for teams.
Customer service tooling built on the HubSpot CRM.