Plain
Modern, API-first customer support tool for technical teams.
Best of 2026
Best Helpdesk & Ticketing products in 2026
12 live helpdesk & ticketing products on MintedSaaS for 2026, checked daily for reachability. Ordered by popularity within the directory.
Salesforce Service Cloud
Customer service module of the Salesforce platform.
ServiceNow
Enterprise IT service management and workflow platform.
Jira Service Management
IT and internal service desk from Atlassian.
Zoho Desk
Helpdesk software in the Zoho ecosystem with omnichannel support.
Gorgias
Helpdesk built for ecommerce brands on Shopify and similar.
Kustomer
CRM-style customer service platform owned by Meta.
Front
Shared inbox that combines email, chat, and SMS for teams.
HubSpot Service Hub
Customer service tooling built on the HubSpot CRM.
Help Scout
Email-style shared inbox helpdesk for small to mid teams.
Freshdesk
Cloud helpdesk with multichannel ticketing from Freshworks.
Zendesk
Helpdesk and customer-service platform.