Wootric (InMoment)
NPS and CSAT product feedback, now part of InMoment.
Alternatives · 2026
Alternatives to Qualtrics
Enterprise experience management and survey platform.
6 hand-curated alternatives from MintedSaaS's directory. See the Qualtrics listing →
Qualtrics is an enterprise-grade experience management platform that combines survey distribution, data collection, and analytics in a single suite. It targets large organizations that need to measure customer satisfaction, employee engagement, and brand perception across multiple touchpoints. The platform can handle complex survey logic, multivariate analysis, and real-time dashboards—features that justify its place in the premium tier of the survey and feedback market.
Most Qualtrics deployments sit within larger customer experience or insights teams at Fortune 500 companies and mid-market enterprises. Users run Net Promoter Score programs, employee engagement cycles, and product feedback initiatives that span thousands of respondents. The product suits organizations that need white-labeled surveys, role-based access controls, and tight integration with downstream analytics stacks or CRM systems. Buyers typically evaluate Qualtrics when their internal research volume justifies the cost, or when they need compliance features like HIPAA or GDPR controls baked in.
What we offer that competes
Delighted
Lightweight NPS, CSAT, and CES survey tool from Qualtrics.
Jotform
Drag-and-drop form builder for surveys and workflows.
Google Forms
Free survey and form tool inside Google Workspace.
SurveyMonkey
Long-running survey platform with templates and analytics.
Typeform
Conversational form and survey builder loved for its UX.
What to look for
- Whether the platform exports all response data as CSV without vendor lock-in or proprietary formats
- Whether the product supports branching logic so survey flow changes based on respondent answers
- Whether you can segment reporting by user attributes imported from your CRM or database
- Whether the platform charges per survey, per response, or monthly—and at what scale costs become prohibitive
- Whether APIs are publicly documented and available at your pricing tier, or gated behind enterprise plans
- Whether team members can be assigned read-only, edit-only, or admin roles with data-row-level restrictions
FAQ
What are the best alternatives to Qualtrics?
Wootric, Delighted, Jotform, SurveyMonkey, Typeform, and Google Forms all capture feedback at lower price points, though they lack Qualtrics's depth in advanced analytics and enterprise compliance. Wootric excels at real-time NPS tracking; Jotform and Typeform prioritize ease of survey building; Google Forms suits budget-conscious teams with simple feedback loops.
Are there free alternatives to Qualtrics?
Google Forms is free and covers basic survey needs without signup friction. Typeform and Jotform both have free tiers with limited survey responses per month. SurveyMonkey's free tier allows one active survey at a time. For serious feedback collection beyond hobby use, you'll outgrow free tiers within weeks.
Which survey platform features are essential for enterprise NPS programs?
Look for real-time dashboards, branching logic that routes respondents based on answers, respondent data integration so you can segment by customer attributes, and role-based access so analysts and executives see different data sets. Wootric and Delighted both specialize in NPS; Qualtrics offers these at a higher price.
How do I choose between Qualtrics and Delighted?
Delighted is purpose-built for NPS and customer satisfaction feedback loops, with simpler workflows and lower cost. Qualtrics is broader—it handles employee surveys, market research, and complex multivariate analysis that Delighted doesn't. Pick Delighted if NPS is your primary use case; pick Qualtrics if you need to own multiple feedback programs under one contract.
Can I move my survey data out of these platforms?
All listed platforms let you export responses as CSV. Qualtrics exports are native and straightforward. SurveyMonkey, Jotform, and Typeform require navigating export menus. Wootric and Delighted both push data to Slack, webhooks, or third-party analytics tools—useful if you need real-time routing without manual export.
Do these survey platforms integrate with Salesforce or Hubspot?
Qualtrics has native connectors to Salesforce, Marketo, and other enterprise tools. SurveyMonkey integrates via Zapier or direct connectors to major CRMs. Typeform, Jotform, and Delighted use Zapier or webhooks for CRM sync. Google Forms has no CRM integrations; use third-party tools like Zapier to pipe responses into Salesforce.
What's the learning curve for setting up a survey program?
Google Forms and Typeform let you build a survey in minutes. Jotform and SurveyMonkey require a bit more setup but still favors drag-and-drop. Wootric and Delighted are purpose-built for NPS with minimal configuration. Qualtrics has the steepest curve—most teams hire specialists or work with Qualtrics consultants.
Which platforms offer white-label or branded surveys?
Qualtrics, SurveyMonkey, Typeform, and Jotform all support custom branding and white-label delivery. Wootric and Delighted support basic branding. Google Forms has no white-label option. If your survey needs to appear as part of your product or customer portal, verify the tier supports it—white-labeling often sits behind higher-tier pricing.