Wootric (InMoment)
NPS and CSAT product feedback, now part of InMoment.
Alternatives · 2026
Alternatives to Jotform
Drag-and-drop form builder for surveys and workflows.
6 hand-curated alternatives from MintedSaaS's directory. See the Jotform listing →
Jotform is a drag-and-drop form builder that lets non-technical users create surveys, intake forms, and workflow automation without writing code. It targets small businesses, nonprofits, and teams that need to collect data and trigger actions based on form submissions. The platform sits between no-code builders like Google Forms and enterprise survey platforms like Qualtrics.
People typically reach for Jotform when they need to move beyond basic Google Forms but aren't ready to invest in a dedicated survey or analytics platform. It's used for customer feedback collection, event registration, application workflows, and internal data gathering. The builder appeals to makers who want visual control over form layout and conditional logic without vendor lock-in or steep learning curves.
What we offer that competes
Delighted
Lightweight NPS, CSAT, and CES survey tool from Qualtrics.
Qualtrics
Enterprise experience management and survey platform.
SurveyMonkey
Long-running survey platform with templates and analytics.
Typeform
Conversational form and survey builder loved for its UX.
Google Forms
Free survey and form tool inside Google Workspace.
What to look for
- Whether the platform allows custom JavaScript or CSS for form styling beyond drag-and-drop templates
- Whether form responses can be exported in raw format (CSV, JSON) without paying per-export fees
- Whether the tool supports conditional logic that branches based on answer selections, not just yes-no gates
- Whether you can embed forms on your own domain or if responses require redirects to the vendor's site
- Whether the platform offers a documented webhook or API to trigger external actions when forms are submitted
- Whether submissions are stored indefinitely or deleted after a set retention window without manual archival
FAQ
What are the best alternatives to Jotform?
Typeform excels at branded, mobile-first surveys with strong design templates. SurveyMonkey offers more statistical analysis and reporting. Google Forms is free and integrates deeply with Google Workspace. Qualtrics serves enterprises needing complex logic and advanced analytics. Delighted and Wootric focus specifically on customer feedback and NPS collection, not general-purpose forms.
Are there free alternatives to Jotform?
Google Forms is entirely free and works well for basic forms and quizzes. Typeform and SurveyMonkey both have free tiers with submission limits. All the alternatives listed here offer some free or trial access, though feature limits vary.
Which form builder should I use for customer feedback?
Delighted and Wootric are purpose-built for NPS and customer satisfaction surveys with automated workflows. Typeform works if you want branded, aesthetically polished feedback forms. Qualtrics offers the deepest feedback analytics but requires enterprise pricing.
Can I embed forms on my website?
Yes, all platforms listed here support embedded forms on your site. Jotform, Typeform, and Google Forms offer iframe embedding. SurveyMonkey and Qualtrics support both embedded and pop-up deployment. Delighted and Wootric embed as widgets specifically for feedback collection.
Do these form builders integrate with CRM or email tools?
Most do. Jotform integrates with Salesforce, HubSpot, Mailchimp, and Zapier. SurveyMonkey and Typeform also connect to popular CRMs. Qualtrics has deeper integrations aimed at enterprises. Google Forms is more limited but can feed data to Google Sheets and then to other tools via automation.
What's the difference between a form builder and a survey platform?
Form builders like Jotform and Typeform prioritize layout control and simple workflows. Survey platforms like SurveyMonkey and Qualtrics add statistical analysis, skip logic, and research-grade reporting. The alternatives here blur that line: Delighted and Wootric sit closer to survey tools for feedback collection.
Which alternative is easiest to use for beginners?
Google Forms is the fastest to start with because it's dead simple and requires no signup for Workspace users. Typeform has an intuitive drag-and-drop editor with beautiful defaults. Jotform lets you customize more but requires more decisions. SurveyMonkey and Qualtrics have steeper learning curves.
Can I use these tools to automate workflows after form submission?
Jotform excels at post-submission triggers and conditional workflows. SurveyMonkey supports basic branching and actions. Typeform connects to Zapier for broader automation. Qualtrics is designed for complex logic trees. Google Forms is limited but can trigger Google Sheets-based automation. Delighted and Wootric focus on survey delivery, not post-submission workflows.