Wootric (InMoment)
NPS and CSAT product feedback, now part of InMoment.
Alternatives · 2026
Free survey and form tool inside Google Workspace.
6 hand-curated alternatives from MintedSaaS's directory. See the Google Forms listing →
Google Forms is a free, stripped-down survey and form tool bundled into Google Workspace. It handles basic questionnaires, registrations, and feedback collection without requiring a separate account or paid license. The form builder is simple—drag fields onto a canvas, customize colors, and share via link. Responses land in a Google Sheet, making them immediately accessible to anyone with spreadsheet literacy. It's aimed at small teams, educators, and individuals who need something quick and don't have complex survey requirements.
Most Google Forms users fall into one of two camps: those running quick internal pulse checks or student assignments, and small nonprofits and startups that haven't encountered features they need beyond what Google provides. The product works well for collecting name-and-email-style data, multiple-choice feedback, and simple branching logic. But organizations that need advanced analytics, sophisticated skip logic, respondent authentication, or integration with customer data platforms typically outgrow it, which is why they look for alternatives.
NPS and CSAT product feedback, now part of InMoment.
Lightweight NPS, CSAT, and CES survey tool from Qualtrics.
Enterprise experience management and survey platform.
Drag-and-drop form builder for surveys and workflows.
Long-running survey platform with templates and analytics.
Conversational form and survey builder loved for its UX.
Typeform, Jotform, and SurveyMonkey each offer richer conditional logic, design customization, and reporting than Google Forms. Wootric and Delighted focus on Net Promoter Score and customer feedback workflows. Qualtrics is enterprise-grade survey software with advanced analytics and respondent sampling.
Jotform and Typeform both offer free tiers with limited monthly submissions. SurveyMonkey's free plan caps responses at 40 per survey. For unlimited free responses, Google Forms remains the lowest-cost option.
Qualtrics provides statistical analysis, sentiment scoring, and cross-tabulation out of the box. SurveyMonkey includes correlation analysis and custom reporting. Delighted and Wootric specialize in trend analysis for customer feedback metrics like NPS.
Qualtrics, Jotform, and Typeform all support custom branding and white-labeling with your own domain. SurveyMonkey's white-label features are limited to higher-tier plans. Google Forms does not offer white-labeling.
Jotform, Typeform, and SurveyMonkey connect to Zapier, HubSpot, and Salesforce. Qualtrics integrates with enterprise data warehouses and CDP tools. Wootric and Delighted focus on embedding feedback directly into customer data platforms.
Wootric and Delighted are purpose-built for NPS and customer satisfaction surveys with built-in distribution and response management. SurveyMonkey and Qualtrics scale to large respondent pools with sampling and panel management. Typeform and Jotform work for smaller feedback initiatives but lack dedicated feedback workflows.
Most platforms retain survey data indefinitely unless you delete it. Qualtrics and SurveyMonkey let you configure automatic data expiration for compliance. Typeform, Jotform, and Delighted keep responses until explicitly removed. Check your vendor's privacy policy for GDPR and data residency rules.
All alternatives support conditional logic, but depth varies. Qualtrics and SurveyMonkey offer the most complex skip patterns and piping. Typeform, Jotform, and Google Forms support basic branching. Wootric and Delighted have minimal conditional options since they're designed for short feedback surveys.